The City of West Hollywood is introducing a “Text to Pay” option for parking meters throughout the City. Text to Pay allows for payment at parking meters by sending a text message from a mobile phone instead of using coins or a credit card in the meter itself. It is designed to make parking faster, more convenient, and touchless.

Parking meters in West Hollywood have distinguishing features from nearby Beverly Hills or Los Angeles meters. Many meters in the City of West Hollywood are painted in a bright teal color and all meters in the City of West Hollywood display “West Hollywood” in a meter-based digital readout.

The City’s new Text to Pay option allows payment in a series of four steps:

Step 1: Locate the Meter Information and Begin – Each City of West Hollywood parking meter has Text to Pay details provided on an orange sticker on the top left of its sidewalk-facing side. Start by sending the word “PAY” as a text message to the short code 77447.

Step 2: Provide Meter Number Information – Users will be prompted to enter the meter number where parking. Each City of West Hollywood parking meter has a unique meter code (a combination of letters and numbers) printed on its curb-facing side.

Step 3: Receive Payment Link – Users will receive a text message containing a link to a secure payment portal.

Step 4: Complete Payment– Users can click on the link and follow the instructions to enter license plate, desired parking duration, and payment details. There is a 35-cent transaction fee. After payment, the system will provide a confirmation message.

The Text to Pay system will automatically send a text message when a parking session is 10 minutes from expiration and will offer a link for users to add paid parking time.

Importantly, there are parking scams that everyone should be aware of when using new technologies. Please note that the City of West Hollywood’s Text to Pay option does not use QR codes. All Text to Pay parking operates via Text/SMS platforms by initiating a text message to the short code 77447 and payments are fulfilled using the URL: ips-text2pay.com.

For additional information about parking in the City of West Hollywood, please visit www.weho.org/parking.

For more information about the City of West Hollywood’s new “Text to Pay” option for parking meters, please contact Vince Guarino, City of West Hollywood Parking Services Manager, at (323) 848-6426 or vguarino@weho.org. For people who are Deaf or hard of hearing dial 711 or 1-800-735-2929 (TTY) or 1-800-735-2922 (voice) for California Relay Service (CRS) assistance.

For up-to-date information about City of West Hollywood news and events, follow @wehocity on social media, sign-up for news updates at www.weho.org/email, and visit the City’s calendar of meetings and events at www.weho.org/calendar. West Hollywood City Hall is open for walk-in services at public counters or by appointment by visiting www.weho.org/appointments. City Hall services are accessible by phone at (323) 848-6400 and via website at www.weho.org. Receive text updates by texting “WeHo” to (323) 848-5000.

For reporters and members of the media seeking additional information about the City of West Hollywood, please contact the City of West Hollywood’s Public Information Officer, Sheri A. Lunn, at (323) 848-6391 or slunn@weho.org.