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City Seeks Feedback from Small Businesses through Online Survey

Post Date:February 27, 2017 6:33 PM

city hallThe City of West Hollywood is considering several initiatives aimed at helping small businesses and is requesting feedback and suggestions from small business owners within the City of West Hollywood through an online survey.

The survey is available at and the City will be collecting responses through Sunday, March 12.

Feedback from the survey will help the City of West Hollywood to prioritize initiatives that are most important to the small business community. Examples of prospective initiatives that the City’s Economic Development Department and the West Hollywood Chamber of Commerce Small Business Task Force have identified as being potentially useful to small businesses are:

  • Issuing business licenses that allow extended hours of operation beyond 2 a.m., thereby superseding the need for conditional use permits that are costly and time consuming to obtain;
  • Streamlining the permit process and reducing permit fees to help reduce the overall costs associated with opening or expanding a businesses, and a scaled fee structure based on the operating budgets of small businesses;
  • Reducing parking requirements where it makes sense to do so, based on walkability and access to alternative forms of transportation, such as bicycles, transit and taxi or ride sharing options;
  • Revaluating the criteria for special event permits, such as potentially removing the need for such a permit for lower impact activities, such as a sidewalk sale; and
  • Updating and expanding the technical assistance that the City already offers to those seeking to start a business, those needing help with troubleshooting operational issues, and those wishing to expand an existing business.

The City of West Hollywood is home to a variety of innovative industries and is a hub for highly skilled professionals. West Hollywood’s businesses span a wide range and encompass a uniquely creative workforce, including media, entertainment, retail, tourism, nightlife, restaurants, design, and arts. The City’s Economic Development Department works with artists, businesses, and innovators in West Hollywood; its Business Development Division is dedicated to providing the City’s businesses with assistance and support to thrive. For more information about the City’s efforts to support businesses and promote economic development, visit

For additional information about the Small Business Survey, please contact Jackie Rocco, the City of West Hollywood’s Business Development Manager, at (323) 848-6547 or For people who are deaf or hearing impaired, please call TTY (323) 848-6496.

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