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City Wins NAGW Pinnacle and Members’ Choice Awards

Post Date:October 04, 2018 1:24 PM

WehoWebsiteThe City of West Hollywood was honored with two awards recognizing excellence in website design by the National Association of Government Web Professionals (NAGW). The awards were presented at the 2018 NAGW Pinnacle Awards Banquet on Thursday, September 13, 2018, which was held in conjunction with NAGW’s Annual Conference in Pittsburgh, Pennsylvania.

The City of West Hollywood won both the Pinnacle and Members’ Choice awards in the category of City, Small Population. The NAGW Pinnacle Awards are judged by a group of web professionals inside and outside of the government web industry and are awarded to the best entries based on the following judging criteria: team size, content, organization, design, performance and flexibility, accessibility standards, interactivity, open data, and responsive design. Additionally, the NAGW membership voted on the Members’ Choice awards from among the entries in each category.

“Each and every day, is the way we connect most directly with the community and the public,” said West Hollywood Mayor John J. Duran. “In an effort to provide a more efficient user experience for 140,000 website visitors each month, the City’s Communications Department embarked on a year-long process to dramatically upgrade the site. It was relaunched with new video, scrolling, and search features and it has received rave reviews across the board. I’m thrilled that NAGW, the nation’s preeminent government website association, has recognized for its exceptional design and functionality.”

The new was launched in summer 2018. The site uses bold colors and innovative design which are a direct reflection of a city brimming with uniqueness and pride. Every facet of its design is tailored to meet the needs of community members, while projecting the heart and soul of the City. Visitors can navigate with a set of fixed buttons or use scrolling for interactivity. Each section reveals itself smoothly to users with parallax scrolling. In addition, the site utilizes a new video background and features a template for responsiveness on any device (desktop, tablet, and mobile) at any width and height to maximize readability.

Founded in 1984, with just 1.9 square miles and 35,000 residents, the City of West Hollywood is like no other city in the world. The City’s Communications Department connects residents, businesses, and visitors with timely news, events, and information. The Communications Department oversees media relations, digital media, TV production, public relations, marketing, branding, and advertising, and works closely with the City’s more than 20 departments and divisions and the City Council to provide transparency and open communication among stakeholders, the media, and the public. The Communications Department oversees the City’s website, which provides wide-ranging information to more than 140,000 visitors each month and WeHoTV, which offers Emmy-winning content and coverage of civic meetings and cultural events to viewers through Spectrum and AT&T U-verse cable television, on YouTube at, and on multiple streaming platforms including Android TV, Apple TV, Fire TV, and Roku TV. More than 60,000 people follow @WeHoCity on Facebook, Twitter, and Instagram for up-to-the-minute WeHoTV NewsBytes, alerts, updates, and stories. The Communications Department has been honored with dozens of awards in recognition of its innovative approach and effectiveness in engaging with the community.

The National Association of Government Web Professionals (NAGW) is an independent voice for the diverse and ever-growing community of government web professionals in the United States. The membership body comprises professionals from local, county, state, and federal government. For more information about the NAGW Pinnacle Awards, please visit

For more information, please contact Lisa Marie Belsanti, the City of West Hollywood’s Director of Communications at (323) 848-6378 or at For people who are Deaf or hard of hearing, please call TTY (323) 848-6496. For up-to-date news and events, follow the City of West Hollywood on social media @WeHoCity and sign up for news updates at

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