Guidance for Businesses Impacted by COVID-19
The City of West Hollywood is taking extensive and proactive actions to support our businesses and workers during this unprecedented time. Use the guidance below to determine what is best for you, your business, and your workplace.
This comprehensive Toolkit for West Hollywood Businesses provides the most up-to-date resources for the local business community.
Applications open Friday, April 3, 2020
The Coronavirus Aid, Relief and Economic Security Act (CARES Act) was signed into law on March 27, 2020. Under the CARES Act the U.S. government created a new type of loan which is fully forgivable and easy to obtain via qualified SBA lenders.
The CARES Act directs, among other amounts, $349 billion to small businesses as part of an expansion of the SBA’s 7(a) loan program under a new paycheck protection loan program (PPP). Government funds are accessed via 7(a) lenders and 100% guaranteed by the federal government.
- If the 75% of the proceeds are used for payroll and the remaining 25% are essential expenses (payroll, benefits, rent, utilities, and interest), and deployed within 8 weeks of issuance – the loans are fully forgiven.
- Paycheck Protection Plan is available until June 30, 2020.
For more information on who qualifies, loan details and forgiveness requirements, please visit:
SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance for a small business. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. Call the SBA Customer Service Center for questions at 1(800)659-2955.
The Express Bridge loan program allows SBA Express lenders to provide expedited financing to small businesses located in declared disaster areas. Express Bridge loans are intended to be interim loans. Businesses use these funds for disaster-related purposes while they apply for and await long-term financing.
As a result of state and county public health orders, local businesses are experiencing forced closure, or major changes in normal operation, or intense increased demand for goods, all of which are challenging during this unprecedented health pandemic. The following is a list of items being implemented to provide relief to businesses at this time. For the full text, please refer to the City's Emergency Ordinance.
- Defer Business Improvement District (BID) Assessments that are regularly due in March to July 1, 2020, and waive late fees
- Defer Business Tax Certificates that are due in May to July 1, 2020, and waive late fees
- Defer Regulatory Business License fees on a three-month rolling basis
- Defer Transient Occupancy Tax (TOT) - specifically for hotels and similar establishments, upon request and approval of City Manager
- Provide businesses a credit for the Outdoor Dining Encroachment Fees that have already been paid
- Provide businesses a credit for the Valet Meter Encroachment fees that have already been paid
- Allow existing restaurants within hotels to provide to-go meals to non-guests
- Allow off-site alcohol sales for restaurants offering to-go meals, per the State Alcoholic Beverage Control's Notice of Regulatory Relief
- Relax parking standards and traffic plans for restaurants to provide easier access for customers
- Allow temporary banners for businesses featuring access to food, waiving location requirements outlined in zoning code.
- Allow temporary change of use from restaurant to grocery store/market. Please click here for details on how to operate.
- Establish weekly meetings with business stakeholders to gather feedback on resources their businesses need
- Lobby state/federal legislature to assist businesses within the City of West Hollywood
Businesses throughout Los Angeles County have been experiencing impacts associated with coronavirus since it emerged. Businesses and their employees are suddenly facing declining sales, operational challenges, or financial uncertainty. The County, as well as the State, has made resources available to business owners during this time. The County's Department of Consumer and Business Affairs' Office of Small Business can help connect you to local, state and federal resources, including layoff aversion and emergency loans.
Visit dcba.lacounty.gov for more resources businesses. To speak to a small business counselor, contact:
- (800) 593-8222 or (844) 432-4900
If you are a business or individual with urgent financial needs, Jewish Free Loan Association provides interest-free loans of up to $10,000 to cover, small business losses, lost wages because you can’t go in to work, child-care costs when schools are closed, funds lost due to cancelled travel plans, and more.
The LAEDC has developed an online Coronavirus Response and Recovery Resource Guide to help for-profit and non-profit employers of every size, as well as their employees in LA County, survive and recover from the increasingly devastating economic impacts of the necessary government restrictions imposed to slow the transmission of COVID-19.
The California Infrastructure and Economic Development Bank (IBank) has a Small Business Loan Guarantee Program for guarantees up to $1 million and a micro-lending program for loans up to $10,000 with accommodations for disasters. The program is run through local mission-based lenders, the Financial Development Corporations: Small Business Finance Center. For business located in West Hollywood, please contact the local lender listed below:
Phone: 213-739-2999, Ext. 222
The CalCAP Program for Small Businesses encourages banks and other financial institutions to make loans to small businesses that have difficulty obtaining financing. If you own a small business and need a loan for start-up, expansion or working capital, you may receive more favorable loan terms from a lender if your loan is enrolled in the CalCAP Loan Loss Reserve Program.
CalCAP is a loan loss reserve program which may provide up to 100% coverage on losses as a result of certain loan defaults. With CalCAP portfolio support, a lender may be more comfortable underwriting small business loans.
The City of West Hollywood is a business community comprised of a variety of industries from restaurants and entertainment, to luxury retail, art and design. Collectively, these businesses further the City's appeal for creative professionals.
Your business is a part of this dynamic mix. Whether you’re seeking to open a business or expand a business, follow the steps below to find out what you need to know.
Use this tool to search property listings available for sale or lease through Loopnet, an online real estate search engine.
Use the Open My Business Portal to learn where your business is allowed and determine which permits are needed. Check with the Current and Historic Preservation Planning (CHPP) Division to make sure that the proposed location allows (is zoned for) your proposed business. Call the CHPP at (323) 848-6475 or come to the Planning and Development Services counter at City Hall. Be sure to ask CHPP staff what planning permits are required for your specific business.
Before signing a lease, find the parking requirements for your type of business and whether the location you are interested in can accommodate your business. Also, learn about preferential parking districts and how to obtain commercial parking permits.
All businesses within the City of West Hollywood must register for a business tax certificate. Find out what tax category your business falls within and what forms you will need to submit.
Find out if your business needs a business license before you begin operation and then check with the State of California regarding any additional license requirements.
There are several organizations in and around West Hollywood that are able to assist new and existing West Hollywood businesses. Find out how your business can benefit by connecting with one of these valuable resources including the Chamber of Commerce, Small Business Development Center, and several Business Improvement Districts.