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The City of West Hollywood is currently responding to the unprecedented Coronavirus (COVID-19) pandemic and is working as quickly as possible to address community needs with links to resources, information, and relief for our residents, businesses, and community members.

 

Click the graphic below for information related to Coronavirus (COVID-19). The page will be updated as new information, resources, and relief from Federal, State and County agencies are made available.

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Code Compliance

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CORONAVIRUS UPDATE RE: CODE COMPLIANCE OPERATIONS & RESPONSE TO RESIDENT REQUESTS


 

During this unprecedented Coronavirus (COVID-19) pandemic, the Code Compliance Division will be continuing to respond to service requests from the community with the following schedule:

  • 7 a.m. to 12 a.m., Monday through Wednesday;
  • 7 a.m. to 1 a.m., Thursday; and
  • 7 a.m. to 3 a.m., Friday through Sunday.

City Hall is closed to the public and administrative staff in the Division are working remotely from home so no live person is available to take your call or assist you at the public counter. However, Code Compliance staff will follow-up with you by phone if you provide your contact information.

The most effective way to report your concern/issue/question is by submitting an online service request through the City’s official app by clicking this link: https://www.weho.org/services/services/service-requests

These requests will be forwarded to all staff working during the days and hours mentioned above and you will receive a follow-up within 24 hours. You may also contact us by calling our report line at (323) 848-6516 and leaving a voicemail. That voicemail will be forwarded to any staff member working that shift and they will follow-up with you on your concern. Please leave your contact information, location of the property where the issue is occurring, and the alleged violation in your voicemail. If you have any questions, please contact Danny Rivas, Code Compliance Manager, at (323) 848-6424.

CORONAVIRUS UPDATE RE: CONSTRUCTION

In compliance with the California Governor's Executive Order N-33-20 issued on March 19, 2020, and the Los Angeles County Department of Public Health “Safer At Home” Order revised on March 21, 2020, all construction of commercial, office and institutional buildings, and residential housing is allowed. In addition, maintenance services provided by plumbers, electricians, exterminators, custodial/janitorial workers, handyman services, moving services, HVAC installers, carpenters, landscape and construction workers, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of construction sites and projects and housing are allowed to operate.

Information regarding both orders can be obtained from the links below: 

https://covid19.ca.gov/stay-home-except-for-essential-needs/

http://www.publichealth.lacounty.gov/media/Coronavirus/COVID-19_March%2021-HOOrder-7_00_FINAL2.pdf

If you have any questions regarding construction, please contact Danny Rivas, Code Compliance Manager, at (323) 848-6424.

  

Code Compliance provides comprehensive oversight of residential and commercial properties in order to protect and enhance public health and safety, and maintain the City's municipal code standards. By means of information, education, and the administrative remedy program, Code Compliance addresses the following types of issues (this is not an exhaustive list):

The Code Compliance Division seeks to maintain the quality of the existing housing stock by implementing and enforcing residential property maintenance laws. Primary enforcement efforts are directed toward issues affecting public health, safety, and welfare. Other areas of focus are the identification of units constructed or remodeled without appropriate permits, compliance with smoke detector laws and special attention is paid to vacant and abandoned properties.

Additionally, Code Compliance administers the City's regulatory business license program, which provides services to regulate business classifications, as well as application processing, license issuance, records management, compliance inspections, and public hearings before the Business License Commission, the City Council, and other boards/commissions as appropriate.

To file a concern that you would like Code Compliance to investigate, please call 323-848-6375 during regular City Hall business hours. Additionally, messages can be left on the Code Compliance message line at any time and if an officer is on duty, they will respond as promptly as possible. City Staff will make every effort to follow up with all messages within 2 business days of their receipt.

323-848-6516 – Code Compliance Message Line

Additional Resources:

The Code Compliance Supervisors are Daniel Mick and Yessica Benitez.

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