NEW Online Landlord Service Portal
The City of West Hollywood has launched its first ever online Rent Stabilization Landlord Service Portal. The new online service portal will allow landlords and their property managers to:
- Register new tenancies.
- Pay annual rent registration fees
- Update contact information on current properties
- Link properties to a single account
- Register newly owned properties
- Download Rent Stabilization forms
Training workshops have been scheduled in the month of June 2019 to assist you in becoming familiar with this new online system. All training sessions will be held from 7pm-9pm. See below for the scheduled dates. If you are interested in attending a training workshop, please email Tom Trevor at email@example.com or call (323)848-6427 to RSVP, since seating is limited.
Frequently Asked Questions
Make sure that you have created an account online. Click here to open the landlord guide to the online service portal. Please remember that in order to complete the re-registration of new tenancies, you are required to provide the following:
- Tenants First and Last Names
- Tenants Email
- Tenants phone number
- Move-in Date
- Initial Rent Amount
- Housing Services being provided.
Be advised that you will not be able to complete the re-registration process online without the tenant's email. If your tenant cannot provide you with their email address, you will need to submit the 3-part carbon copy re-registration form to our office instead. Please call our office at (323)848-645 to request a re-registration form be mailed to you, only if your tenant cannot provide you with an email address.
As of July 1, 2017, the fee per unit is $144. Units that are occupied by Section 8 tenants are charged $60, only if the Special 8 re-registration form was accepted by the City. Please call our office at (323)848-6450, if you have any questions on how to re-register a Section 8 tenancy.
Unpaid balances from past billing periods could mean that the previous property owner(s) did not pay the outstanding fees. The new property owner(s) is/are now responsible for paying any outstanding balances. If you have proof that the previous balance was paid, please call our office at (323)848-6450 to clear this matter. If you were unable to make the payment on any outstanding balance due to exceptional circumstances, click here to apply for a waiver of the penalty fees.