Community Study

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Community Study (Cover Page)

Study confirms quality of life and exceptional social services
highly valued by the City's diverse residents

West Hollywood’s 2013 Community Study Report reflects that the majority of the City’s diverse residents rate their quality of life as excellent or good and they highly value the City’s exceptional social services. The Community Study was designed to update the City’s demographics, and to inform the funding priorities for more than $4.2 million dollars of social service contracts from the City’s general fund. The Community Study is now available in hard copy and online. Recently, the City’s Community Study took first-place honors for the Project of the Year from the International Association for Public Participation.

“The 2013 Community Study was one of our most intensive community engagement projects to date,” said Mayor Abbe Land. “The provision of social services is one of the most treasured legacies of the City of West Hollywood. This large-scale needs assessment helps us ensure that we are keeping our commitment to truly serving the diversity of our entire community.”

The 2013 study utilized unprecedented community engagement to develop its findings – a randomly mailed, statistically valid survey with a record number of returns; 11 pop-up workshops; 13 focus groups; 31 community member interviews; a community-wide survey and an interactive community workshop. All surveys and pop-up workshop materials were available in English, Russian and Spanish. 

Findings from the statistically valid portion of the survey include: 

  • 90% of respondents rated their quality of life as excellent or good, citing pedestrian orientation, central location, safe and quiet, near amenities and clean and well-kept as some of the things they like best about living in West Hollywood. 
  • 88% of survey respondents were satisfied or very satisfied with the job the City is doing to provide services. 
  • Law enforcement/crime prevention, senior services and disabled services; counseling and emotional support; HIV prevention and education and medical services were identified as the services most important to their household. 
  • 82% of survey respondents were satisfied with the City’s efforts to communicate with residents.
  • 56% of survey respondents have lived in West Hollywood for 10 or more years. 


Other study participants also identified affordable housing, health care, services and programs for families with children, services to maintain independent living, services for people who are homeless and substance abuse services as important priorities for the City.

The 2013 Community Study report contains some new features from the last study, which was conducted in 2006. Along with data specific to a variety of West Hollywood community groups, including families with children and youth; gay and bisexual men; immigrants from the countries of the former Soviet Union; lesbian and bisexual women; people living with disabilities; households impacted by HIV/AIDS; seniors; transgender individuals; and women. In addition, this year’s report features special sections on veterans and people who are homeless in West Hollywood.

In addition, the report includes health information, utilizing information from the U.S. Census, State of California and Los Angeles County health conditions data and information from the City’s Social Services Division. The public health data showed that: 

  • West Hollywood residents live longer and have lower rates of adult obesity and chronic diseases. 
  • The rate of HIV infection is the second highest in the County, but the rate of AIDS diagnosis has declined steadily for the last decade. 
  • The prevalence of cigarette smoking is 5.3% higher than the Los Angeles County average.
  • Alcohol-related death rates and alcohol-related motor vehicle collisions exceed the Los Angeles County average. 
  • Rates of diabetes mortality, stroke mortality and coronary heart disease mortality were well below Los Angeles County averages. 

        To view or download the report, click on COMMUNITY STUDY 2013 [PDF].   

For more information e-mail  or call (323) 848-6510.  Russian-speaking residents may call (323) 848-6326. For the deaf and hard of hearing, please call (323) 848-6496.